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Get a free checkBrowse all 50 servicesFamily with children aged 7, 11 and 15 · Summit, NJ
Screen time was a nightly argument. The existing controls applied the same rules to a seven-year-old and a fifteen-year-old, and the eldest had already found that switching to mobile data bypassed them entirely. The parents felt they were policing rather than parenting.
We set genuinely different rules per child, applied filtering at the router as well as on each device so mobile data was covered, and — importantly — agreed the rules with the children present rather than imposing them secretly.
“What made the difference was that they insisted on telling the children what was being limited and why. It stopped being something we were doing behind their backs.”
Retired couple · Montclair, NJ
Roughly 1,400 printed photographs spanning four decades lived in a single shoebox in a loft. The 1970s prints had shifted badly towards orange, several had water da…
Woman in her 70s · Jersey City, NJ
A caller claiming to be from a well-known technology company persuaded her that her computer was infected and talked her through installing remote access software. …
Final-year university student · Newark, NJ
Three weeks before submission, a full cup of tea went across a laptop keyboard. The machine powered off and would not restart. The dissertation represented eight mo…
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