Wi-Fi Survey & Fix
End the dead zones and buffering, room by room.
Solves
One bedroom has no signal at all
$2,999
2 to 3 hours
Home Tech SetupPopular90 minutes to 3 hours
New Computer Setup
Out of the box to fully working, with your files moved.
Starting from
$1,499
Fixed price · paid in full at purchase
- Timeline
- 90 minutes to 3 hours
- Category
- Home Tech Setup
- Deliverables
- 4 items
- Technologies
- Windows, macOS, Microsoft 365
Overview
What this service delivers
A new computer arrives full of trial software, unhelpful defaults and none of your files. We strip the bloat, move your documents, photos and bookmarks from the old machine, set up email and printing, apply sensible privacy and security settings, and then show you what changed. You sit down to a machine that is genuinely ready.
Business problems this solves
The new computer is still in its box
You are worried about losing files from the old one
It came loaded with trial software and pop-ups
Email and printing are not set up
What is included
- Unboxing and first-time setup
- Removal of preinstalled trial software
- Transfer of files, photos, bookmarks and passwords
- Email, printer and Wi-Fi configuration
- Security and privacy settings applied
- Automatic backup switched on
- A walkthrough of everything we changed
Deliverables you receive
A ready-to-use computer
All data transferred
Backup running
Written summary of settings
Optional add-ons
| Securely wipe the old computer | $499 |
| Set up a second household user account | $499 |
Frequently asked
How much will it cost?
You get a firm price before any work begins, and it does not change afterwards. Our programmes run from $999 to $9,999 and every price is published on the pricing page — anything above $5,000 carries a written justification setting out exactly what the money covers. The initial check is always free, and we will tell you plainly if a cheaper option would serve you better.
Will I lose my photos or files?
No. We back up before we work on anything, we never browse your personal files, and nothing is deleted without your explicit written permission. If a device arrives already failing, we image it before attempting any repair so the data is protected first.
Do you come to my home?
Yes. On-site work is included in every programme — the Home Visit Support programme from $1,499 covers a full day across your whole list, and the larger installation programmes include several days on site. Some work, such as screen replacement, data recovery and console repair, needs workshop equipment, so those devices come to us and we collect and return them.
What if you cannot fix it?
You do not pay for a repair that did not happen. Diagnosis is free, data recovery is strictly no recovery, no fee, and if a repair is not economically sensible we will tell you plainly rather than take your money. We would rather lose one job than a household that trusts us.
How long do repairs take?
Most phone screens and batteries are done the same day, often within two hours. Laptop work is typically one to three days. Data recovery runs from two days to two weeks depending on the damage. We give you a realistic estimate upfront and telephone you if anything changes.
Related services
Others in Home Tech Setup
TV Mounting & Setup
Mounted securely, cables hidden, picture properly calibrated.
Solves
A new TV still boxed
$2,499
2 to 3 hours
Moving Home Tech Service
Disconnected, transported and reconnected at the new place.
Solves
Nobody remembers which cable went where
$4,999
Half day per address
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Set it once and never lose a file again.
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Client feedback
What clients say
“We had been meaning to do this for fifteen years, assuming it would cost a fortune. The price was agreed before they started and did not change by a cent. Seeing my mother’s wedding photograph repaired reduced me to tears.”
Margaret H.
Retired teacher · Montclair, NJ
Photos & MemoriesComplete Photo Rescue
“I signed up in September mainly because my mother insisted. When the tea went everywhere I genuinely thought my degree was over. Everything was back on a loan laptop within two hours.”
Jordan T.
University student · Newark, NJ
StudentsStudent Care Plan
“My own children had tried twice and we all ended up cross with each other. The young man who came here never once made me feel slow. I telephone my grandchildren every Sunday now, and I do it myself.”
Eleanor P.
Retired, 84 · Hoboken, NJ
Older AdultsSenior Technology Starter
Next step
Ready to discuss new computer setup?
Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.