Recommended
Senior Tech Safety Setup
Scam protection and simplified devices for older relatives.
Solves
Constant scam calls and texts
$2,999
2 to 3 hours
Industry · Carers & Family Helpers
Support a relative’s technology without living next door.
If you are the person everyone calls when technology misbehaves, we can take that on. We set up safe remote help so you can assist without travelling, simplify the devices your relative uses, and keep you informed when something needs attention — without turning it into surveillance.
Business challenges
Problems we see repeatedly in carers & family helpers
You are the family technology department
Your relative lives too far for frequent visits
Repeated explanations of the same thing
Worry about scams reaching a vulnerable relative
No visibility of whether anything is backed up
Automation opportunities
- Optional daily check-in so you know all is well
- Alerts if a high-risk action is attempted
- Backups verified monthly and reported to you
- Updates applied without prompting your relative
Security considerations
- Every remote session approved by the person being helped
- No unattended access, by design
- Full session logs visible to both parties
- Up to three nominated helpers, transparently listed
Examples from this sector
Three hundred miles away
A daughter was driving to her father twice a month for small technology problems. With Remote Helper she now resolves most in ten minutes from home — with his explicit approval each time. The visits became social rather than technical.
Shared with siblings
Three siblings shared responsibility for their mother’s devices with no coordination. We set up three nominated helpers with a shared session log, so everyone can see what has already been tried instead of repeating each other.
Recommended services
What we typically deliver in carers & family helpers
Remote Help Session
Screen-shared help in 30 minutes, no visit required.
Solves
A setting you cannot find
$999
Usually within 2 hours
Popular
One-to-One Tech Lesson
A patient hour on whatever you want to learn.
Solves
Family get impatient when explaining
$999
1 hour
Recommended
Automatic Backup Setup
Photos and files protected without you remembering anything.
Solves
Nothing is backed up at all
$2,499
2 hours
Parental Controls Setup
Age-appropriate limits children cannot trivially bypass.
Solves
Children accessing inappropriate content
$2,499
2 hours
Recommended software
Stravix solutions fit for this sector
Stravix Remote Helper
Let a trusted relative help without visiting.
Customizable product3 modules
- Industry fit
- Families, Carers
- Setup
- 15 minutes
- Deployment
- Windows
$1,999
One-time licence
Recommended
Stravix Simple Screen
A calmer, larger, simpler phone screen.
Customizable product5 modules
- Industry fit
- Older adults, Carers
- Setup
- 20 minutes
- Deployment
- Android
$3,499
One-time licence
Recommended
Stravix Scam Guard
Screens scam calls and texts before they reach you.
Customizable product4 modules
- Industry fit
- Older adults, Families
- Setup
- 20 minutes
- Deployment
- iPhone
$3,999
One-time licence
Stravix Family Locate
Know everyone got there safely, without constant checking.
Customizable product4 modules
- Industry fit
- Families, Carers
- Setup
- 15 minutes
- Deployment
- iPhone
$1,999
One-time licence
Next step
Technology built for carers & family helpers operations
Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.