If someone had remote access to your computer, or you entered details on a convincing fake site, speed matters. We remove remote access tools, secure every affected account, check what was reachable, and give you a clear written record for your bank or the police. No judgement — these scams are engineered to fool careful people.
Business problems this solves
You let someone remote into your computer
Card details were entered on a fake site
A payment went to a fraudster
Someone claiming to be support called you
What is included
Immediate remote access removal
Full malware and keylogger sweep
Account security review and password reset
Two-factor authentication on critical accounts
Exposure assessment
Written incident summary for your bank
Deliverables you receive
Secured devices and accounts
Written incident report
Prevention briefing
Security considerations
Handled confidentially and without judgement
Documentation suitable for bank fraud claims
Frequently asked
I feel stupid. Is this common?
Extremely common, and these scams are professionally designed to fool intelligent, careful people. What matters now is acting quickly, not how it happened.
A caller claiming to be from a well-known technology company persuaded her that her computer was infected and talked her through installing remote access software. …
“We had been meaning to do this for fifteen years, assuming it would cost a fortune. The price was agreed before they started and did not change by a cent. Seeing my mother’s wedding photograph repaired reduced me to tears.”
Margaret H.
Retired teacher · Montclair, NJ
Photos & MemoriesComplete Photo Rescue
“I signed up in September mainly because my mother insisted. When the tea went everywhere I genuinely thought my degree was over. Everything was back on a loan laptop within two hours.”
Jordan T.
University student · Newark, NJ
StudentsStudent Care Plan
“My own children had tried twice and we all ended up cross with each other. The young man who came here never once made me feel slow. I telephone my grandchildren every Sunday now, and I do it myself.”
Eleanor P.
Retired, 84 · Hoboken, NJ
Older AdultsSenior Technology Starter
Next step
Ready to discuss scam & fraud recovery?
Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.