Policies and legal
Every policy governing an engagement with Stravix Technologies LLC is published here in full. Each document shows its version and effective date.
Terms and Conditions
The general terms governing use of our website and services.
Privacy Policy
How we collect, use, store and protect personal information.
Refund Policy
When refunds apply to services, packages, software and subscriptions.
Service Agreement Policy
How engagements are scoped, delivered, accepted and supported.
Software License Policy
Licensing terms for Stravix software solutions and starter kits.
Subscription Policy
Billing, renewal, changes and cancellation for recurring services.
Payment Policy
Payment methods, terms, invoicing, taxes and late payment.
Project Delivery Policy
How timelines are set, tracked, adjusted and communicated.
Maintenance and Support Policy
Support scope, response targets, escalation and exclusions.
Confidentiality Policy
How we protect client information, materials and intellectual property.
Cookie Policy
What cookies this website uses and why.
Entity and jurisdiction
All engagements are contracted with Stravix Technologies LLC, a company registered in New Jersey, United States, at 1 Gateway Center, Suite 2600, Newark, NJ 07102, United States. These policies are governed by the laws of the State of New Jersey. Where a signed service agreement conflicts with a published policy, the signed agreement takes precedence.