Popular
New Computer Setup
Out of the box to fully working, with your files moved.
Solves
The new computer is still in its box
$1,499
90 minutes to 3 hours
Industry · First-Time Device Buyers
Honest advice before you spend, and it works when you collect it.
Buying a first laptop, tablet or phone means navigating specifications designed to confuse. We tell you what actually matters for what you plan to do, steer you away from paying for things you will never use, and hand over a device that is already set up and explained.
Business challenges
Problems we see repeatedly in first-time device buyers
Specifications are impossible to compare
Worry about buying the wrong thing
Shop staff push the most expensive option
The new device sits unopened because setup feels daunting
You do not want to pay for things you will never use
Automation opportunities
- Backup configured before you take it home
- Updates managed so nothing breaks unexpectedly
- Accounts connected and tested
Security considerations
- Sensible privacy defaults applied from the start
- Trial software and data-harvesting extras removed
- Find-my-device enabled
- Strong account passwords set up with you
Examples from this sector
Half the budget, all the capability
A customer was ready to spend heavily on a laptop for email, photos and video calls. We recommended a machine at roughly half that price, spent some of the difference on an SSD and setup, and she has had no complaints in two years of use.
Out of the box and working
A gentleman had left a new laptop boxed for five months because setup felt overwhelming. We set it up, moved his files across, connected his email and spent thirty minutes showing him the changes. He emailed the following week to say he had been using it daily.
Recommended services
What we typically deliver in first-time device buyers
Popular
Phone Setup & Transfer
Everything moved to your new phone, nothing left behind.
Solves
A new phone is still in the box because the move feels risky
$999
60 to 90 minutes
Popular
One-to-One Tech Lesson
A patient hour on whatever you want to learn.
Solves
Family get impatient when explaining
$999
1 hour
Student Device Setup
A school or university device set up for study, not distraction.
Solves
A new school laptop needs setting up
$1,499
90 minutes
Recommended software
Stravix solutions fit for this sector
Popular
Ready-To-Go Laptop Bundle
A laptop that is genuinely ready when you collect it.
Setup package6 modules
- Industry fit
- Home users, Students
- Setup
- 3 to 5 days from order
- Deployment
- Collect in store
$7,999
One-time licence
Recommended
Senior-Friendly Tablet Bundle
A tablet set up so it can be used immediately.
Setup package6 modules
- Industry fit
- Older adults, Families buying for parents
- Setup
- 3 to 5 days from order
- Deployment
- Collect in store
$4,999
One-time licence
Student Laptop Bundle
Light, tough, and set up for coursework.
Setup package4 modules
- Industry fit
- Students, Parents
- Setup
- 3 to 5 days from order
- Deployment
- Collect in store
$6,999
One-time licence
Stravix Tech School
Plain-English courses for everyday technology.
Customizable product6 modules
- Industry fit
- Older adults, Technology beginners
- Setup
- Instant access
- Deployment
- Web
$3,999
One-time licence
Next step
Technology built for first-time device buyers operations
Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.