Industry · Older Adults

Patient help, simplified devices and real protection from scams.

Most technology is designed by people who already understand it. We work the other way round: simplify the device, block the scams that specifically target older adults, and teach at a pace that suits you with no sighing and no jargon. Family can be given safe remote access to help from a distance.

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Business challenges

Problems we see repeatedly in older adults

Constant scam calls and convincing fake texts

Nearly fell for someone claiming to be from support

The phone is cluttered and confusing

Family are impatient when explaining things

Worry about pressing the wrong thing and breaking it

Automation opportunities

  • Scam calls blocked before the phone rings
  • Suspicious payment and delivery texts flagged automatically
  • Optional daily check-in to a family member
  • Updates applied quietly without confusing prompts
  • Family alerted if remote access software is attempted

Security considerations

  • Remote access tools blocked from installing at all
  • Family alerts on high-risk actions, with permission
  • No unattended access — every help session is approved each time
  • Printed scam recognition guide in large print

Examples from this sector

A support scam stopped mid-call

A gentleman in his seventies received the classic call claiming his computer was infected. Because Scam Guard blocks remote access installation, the caller could not proceed, and the attempt notified his daughter. She telephoned within minutes. No money was lost.

Video calls with grandchildren

A lady who had avoided her tablet for two years took three lessons with the same tutor. We simplified the home screen to six large buttons and pre-added her family as favourites with photographs. She now video calls her grandchildren in Oregon every Sunday.

Recommended services

What we typically deliver in older adults

Recommended software

Stravix solutions fit for this sector

Recommended

Stravix Simple Screen

A calmer, larger, simpler phone screen.

Customizable product5 modules
Industry fit
Older adults, Carers
Setup
20 minutes
Deployment
Android
$3,499
One-time licence
Request DemoEnquire
Recommended

Stravix Scam Guard

Screens scam calls and texts before they reach you.

Customizable product4 modules
Industry fit
Older adults, Families
Setup
20 minutes
Deployment
iPhone
$3,999
One-time licence
Request DemoEnquire

Stravix Tech School

Plain-English courses for everyday technology.

Customizable product6 modules
Industry fit
Older adults, Technology beginners
Setup
Instant access
Deployment
Web
$3,999
One-time licence
Request DemoEnquire
Case studies

Delivered work in older adults

Older Adults3 weeks, three lessons

From an unused tablet to weekly video calls with grandchildren

Woman in her 80s · Hoboken, NJ

Challenge

A tablet bought as a gift two years earlier had sat unused in a drawer. The home screen carried forty-one icons, the text was too small to read comfortably, and two…

41 → 6
Home screen icons
Weekly
Video calls
3
Lessons needed
Simple ScreenVideo callingRemote HelperLarge-print guides
Read the full case study
Next step

Technology built for older adults operations

Start with a complimentary discovery call. We will map the objective, outline an approach, give you an indicative budget range, and tell you honestly whether Stravix is the right partner for the work.

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